Complaint Resolution and Enforcement Actions

2017 – 2018
(Some cases received in 2017 were resolved in 2018)
21 – Complaints received
13 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc)
1 – Dismissed with caution/warning
3- Complaints investigated and settled
4- Complaints under investigation

2016 – 2017
(Some cases received in 2016 were resolved in 2017)
42 – Complaints received
26 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc)
3 – Dismissed with caution/warning
17 – Complaints investigated and settled
6 – Complaints under investigation

2015 – 2016
(Some cases received in 2015 were resolved in 2016)
25 – Complaints received
15 – Dismissed for no jurisdiction (Job before licensing in effect; Job under $30,000 threshold, exempt by statute, etc)
3 – Complaints investigated and settled

Complaint Resolutions and Enforcement Actions

The first number of the case number relates to the year in which the complaint was filed; the second number relates to the total number of complaints filed with the Board and the letter notation relates to the type of violation investigated.
“U” Unlicensed Practice
“A” Advertising
“MSV” Minimum Standards Violation

Due to the limitations set forth in the landscape contractors’ licensing law (N.C.G.S. 89D), the Board may have little or no jurisdiction in many complaints filed. To gain a better understanding of the outcome on any complaints, you may want to review the areas relative to the Board’s authority.  Click HERE

2018 – 2019

19.98.S (Pending)
19.97.S
(Pending)
19.96.U (Pending)
19.95.U
Injunction Pending
19.94.U
Injunction Pending
19.93.S
Injunction Pending
19.92.S
(Pending)
19.91.U
Injunction Pending
19.90.U Dismissed (8/13/19) – Lack of Statutory Authority. (Subject property out of state.)
19.89.U Injunction Pending
19.89-2.S
Dismissed (8/13/19) – With caution to comply NC General Statute 89D and the Board’s minimum standards.
19.88.U Dismissed (8/13/19) – Lack of sufficient evidence of material violations.
19.87.U
Dismissed (8/13/19) – Lack of sufficient evidence of material violations.
19.86.U
Dismissed (8/13/19) – With caution to comply minimum standards.
19.85.U
(Pending)
19.84.S
Dismissed (8/13/19) – With caution to comply minimum standards.
19.83.U 
Injunction Pending

18.82.U Dismissed (1/25/19) – Lack of sufficient evidence of material violations.
18.81.S
(Pending)
18.80.U Dismissed (8/13/19) – Individual and entity became licensed  during investigation, having been made aware of licensing requirement.
18.79.U Unlicensed; Dismissed (8/14/2018) – Lack of Statutory Authority. (Job under $30,000)
18.78.S MSV; Dismissed (8/14/18) – Lack of Statutory Authority. (Subject of complaint not within Board jurisdiction)
18.77.U Dismissed (1/16/19) – Individual and entity became licensed  during investigation, having been made aware of licensing requirement.
18.76.S Unlicensed; Dismissed (10/23/18) – Lack of sufficient evidence of material violations.
18.75.U Unlicensed;  Dismissed (8/14/18) – Lack of Statutory Authority. (Job under $30,000)
18.74.S Unlicensed;  Dismissed (8/14/18) – With caution to comply minimum standards.
18.73.U Unlicensed;  Dismissed (8/14/18) – Lack of Statutory Authority. (Subject of complaint not within Board jurisdiction)
18.72.U Unlicensed;  Dismissed (8/14/18) – Lack of Statutory Authority. (Subject of complaint not within Board jurisdiction)
18.71.U  Unlicensed;  Dismissed (8/14/18) – individual and entity became licensed within 30 days of becoming aware of the licensing requirements.
18.70.S (Pending)
18.69.U Unlicensed;Dismissed (1/16/19) – Individual and entity became licensed  during investigation, having been made aware of licensing requirement.
18.68.S (Pending)
18.67.U
Unlicensed;  Dismissed (4/17/18) – Lack of Statutory Authority.
18.66.U Unlicensed;  Dismissed (8/14/18) – individual and entity became licensed within 30 days of becoming aware of the licensing requirements.
18.65.U  Unlicensed;  Dismissed (4/17/18) – Lack of Statutory Authority
18.64.S  MSV;  Dismissed (4/17/18)- Lack of sufficient evidence of material violations.

17.63.U Unlicensed;  Dismissed (1/17/18) – Lack of Statutory Authority. (Job under $30,000)
17.62.S  MSV;  Dismissed (4/17/18)- Lack of sufficient evidence of material violations.
17.61.U  Unlicensed;  Dismissed (1/17/18) for lack of sufficient and verifiable information.
17.60.U Unlicensed;  Dismissed (1/17/18)- Lack of Statutory Authority. (Job under $30,000)
17.59.U Unlicensed;  Dismissed (1/17/18) – Lack of Statutory Authority.
17.58.U Unlicensed;  Dismissed (4/17/18) for lack of sufficient and verifiable information.
17.57.S MSV;  Dismissed – Lack of Statutory Authority. (Financial Dispute)
17.56.U Unlicensed;  Dismissed – Lack of Statutory Authority. (Job under $30,000)
17.55.U  Unlicensed;  Dismissed – Lack of verifiable information.
17.54.A Advertising;  Dismissed – Anonymous Complaint.
17.53.S  MSV;  Dismissed (reminder to follow minimum standards)
17.52.S  MSV;  Injunction: Brockelbank. Heather Marie, Metro GreenScape, Inc., Charlotte, NC
17.51.U Unlicensed;  Dismissed – Lack of verifiable information.
17.50.U Unlicensed;  Dismissed – Lack of Statutory Authority. (Subject of complaint not relevant)
17.49.U Unlicensed;  Dismissed – Lack of Statutory Authority. (Job under $30,000)
17.48.U Unlicensed;  Dismissed – Lack of Statutory Authority. (Subject of complaint not relevant)
17.47.U Unlicensed;  Dismissed – Lack of verifiable information.
17.46.U  Unlicensed;  Dismissed – Subject of complaint exempt under law.
17.45.A Advertising;  Dismissed – LC Compliance.
17.44.A Other;  Dismissed – No Jurisdiction.
17.43.S  Unlicensed;  Reprimand Boyer, Earl Ross, Pamlico Turf Management, Inc.
17.42.S MSV;  Dismissed with caution to comply minimum standards.
17.41.U  Unlicensed;  Injunction: Kiziah, Randy, Red Rooster of Raleigh, LLC, Raleigh, NC
17.40.A  Advertising;  Dismissed – Lack of verifiable information
17.39.S  MSV;  Dismissed – Subject of complaint exempt under law.
17.38.S MSV;  Dismissed – With caution to comply minimum standards.
17.37.U  Unlicensed;  Injunction: Barnes, James  Total Professional Care, Corolla, NC

16.36.S  MSV; Dismissed – Lack of Statutory Authority. (Subject property out of state.)
16.33.U  Unlicensed;  Dismissed – Lack of sufficient evidence of material violations.
16.32.U  Unlicensed;  Dismissed – Lack of sufficient evidence of material violations.
16.31.S  MSV;  Dismissed – Lack of Statutory Authority. (Job under $30,000)
16.30.U Unlicensed;  Dismissed – Subject of complaint exempt under law.
16.29.U Unlicensed;  Closed for lack of authority. (Job under $30,000)
16.28.S  MSV; Dismissed – With caution to comply with minimum standards.
16.27.S  MSV;  Dismissed – With caution to comply with minimum standards
16.26.S  MSV;  Dismissed – Lack of verifiable information.
16.25.S  MSV;  12 Mo. Stayed Suspension: Harper, Lemuel Allan, Harper Landscaping, Inc, Stantonsburg, NC
16.24.S MSV;  Reprimand – Cost of investigation.
16.23.S MSV;  Reprimand – Cost of investigation.
16.22.S  MSV;  Dismissed – With caution to comply with minimum standards.
16.21.U Unlicensed;  Dismissed – No Jurisdiction.
16.19.S  MSV;  Dismissed – No Jurisdiction.
16.18.S MSV;  Dismissed – No Jurisdiction.
16.17.U Unlicensed;  Dismissed – Lack of verifiable information.
16.16.A Advertising;   Dismissed – No Jurisdiction.
16.15.A Advertising;   Dismissed – LC Compliance.
16.15.U MSV;  Dismissed – No Jurisdiction.
16.14.S MSV;  Dismissed – No Jurisdiction.
16.12.S  MSV;  Dismissed – No Jurisdiction (Job prior to licensing)
16.08.S  MSV;  Dismissed – No Jurisdiction (Job prior to licensing)
16.07.S  MSV;  Dismissed – No Jurisdiction (Job prior to licensing)