Complaint Resolutions and Enforcement Actions

The first number of the case number relates to the year in which the complaint was filed; the second number relates to the total number of complaints filed with the Board and the letter notation relates to the type of violation investigated.
“U” Unlicensed Practice; Advertising treated as Unlicensed
“S” Minimum Standards Violation

Due to the limitations set forth in the landscape contractors’ licensing law (N.C.G.S. 89D) enacted by the NC General Assembly, the Board may have little or no jurisdiction in many complaints filed (examples: Individual is exempt under the law; project is less than $30,000; no documentation or accurate information). To gain a better understanding of the outcome on any complaints, you may want to review the areas relative to the Board’s authority.  Click HERE

The Board does not act anonymous complaints or complainant submissions with a bogus name(s) and/or address(es). 21 NCAC 28B .0701 

Complaint Statistics: Click HERE

2024

24.266U* Dismissed (4/16/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure or Board jurisdiction.
24.253.U (Under Investigation)
24.252.U (Under Investigation)
24.251.U (Under Investigation)
24.250.S (Under Investigation)
24.249.S Dismissed (10/23/2024) for lack of jurisdiction.
24.248.U Dismissed (10/23/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.247.U (Under Investigation)
24.246.U Dismissed (10/23/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.244.U Dismissed (10/23/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.243.U Dismissed (8/13/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.242.S (Under Investigation)
24.241.U (Pending)
24.240.U (Pending)
24.239.U (Pending)
24.238.U Dismissed (8/13/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.237.S Dismissed (8/13/2024) with warning to comply with  the Board’s Minimum Standards 28B .0501 and .0502 and to clearly communicate any changes with customer to avoid misunderstandings.
24.236.U Dismissed (8/13/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.235.U (Pending)
24.234.U Dismissed (8/13/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.233.U (Pending)
24.232.S Dismissed (8/13/2024) with warning to comply with G.S.89D-22 (a)(2) and the Board’s Minimum Standards 28B .0501.
24.231.U (Pending)
24.230.S (Pending)
24.229.U* Consent Judgment – Ramirez-Salinas, Jose Cruz – Ramirez Lawn & Landscaping
24.228.U* Dismissed (4/16/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.227.S Dismissed (4/16/2024) for lack of sufficient evidence of material violations of General Statute 89D or the Board’s minimum standards.
24.226.U Dismissed (8/13/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
24.225.S LICENSE REVOKED (Individual and Corporate) (10 23 2024) Morgan, Cameron – True Edge Landscaping, LLC
24.224.U Dismissed (4/16/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.

* Cases were renumbered

2022 – 2023

23.223.U Dismissed (1/23/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
23.222.S Dismissed (4/16/2024) for lack of evidence of license lending in violation of General Statute 89D by the licensed landscape company.
23.221.U Default Judgement – Williams, Bradley, Williams Landscaping
23.220.U (Pending)
23.219.S Dismissed (1/23/2024) as the issue was a monetary dispute with a bankrupt entity and not with the licensee.
23.218.U Consent Judgement – Parker, Robert – Blue Line Lawn Care & Landscaping LLC
23.217.U Dismissed (1/23/2024) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
23.216.S LICENSE REVOCKED (Individual and Corporate) (10 23 2024) Morgan, Cameron – True Edge Landscaping, LLC
23.215.S Dismissed (1/23/2024) with caution to clearly communicate with the client as to the magnitude of the work being undertaken to minimize potential misunderstanding. 
23.214.U (Pending)
23.213.S (Pending)
23.212.U Default Judgement – Baker, Dustin Thomas – Darco Landscaping LLC
23.211.S Dismissed (1/23/2024) with warning to comply with G.S.89D-12 (e) and the Board’s Minimum Standards 28B .0506 .
23.210.U Dismissed (10/17/2023) as entity is exempt from licensure under N.C. General Statute 89D.
23.209.U Consent Order – Dohring, Tom – Carolina Greens of SC , Inc. – Clark Services, Inc.
23.208.S Dismissed (10/17/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards 28B .0508 .
23.207.S Dismissed (10/17/2023) for lack of evidence of any violations relative to G.S. 89D or the Board’s Minimum Standards but cautions the licensee to clearly communicate with the client during the project to avoid misunderstandings.
23.206.U Consent Order – Clark, Paul – Clark Services, Inc.
23.205.U (Pending)
23.204.S Dismissed (8/22/2023) for lack of Board jurisdiction.
23.203.U Default Judgment – Henderson, Demetrius – H&H Lawn Care & Landscaping LLC
23.202.U Dismissed (8/22/2023) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
23.201.U Default Judgment – Johnson, Duane – Unity Lawn & Landscape
23.200.U Dismissed (8/22/2023) for compliance with G.S.89D.
23.199.U Dismissed (8/22/2023) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
23.198.U Dismissed (8/22/2023) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
23.197.U Dismissed (8/22/2023) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
23.196.U Default Judgment – Jacobus, David Stephen – Tightlines Outdoor, LLC
23.195.U Dismissed (8/22/2023) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
23.194.U Dismissed (1/23/2024) for lack of sufficient and verifiable evidence of material violations of N.C. General Statute 89D requiring licensure.
23.193.U Dismissed (8/22/2023) for compliance with G.S.89D.
23.192.U/S Dismissed (8/22/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.191.U Dismissed (4/18/2023) for insufficient evidence establishing Board jurisdiction.
23.190.U Dismissed (4/18/2023) for insufficient evidence establishing Board jurisdiction.
23.189.U Dismissed (4/18/2023) for insufficient evidence establishing Board jurisdiction.
23.188.U Dismissed (8/22/2023) with warning to comply with G.S. 89D concerning licensure.
23.187.S Dismissed (4/18/2023) with warning to clearly communicate project details and outcomes as specified in 21 NCAC 28B .0501  of the Board’s Minimum Standards. 
23.186.U Dismissed (4/18/2023) for lack of Board jurisdiction (licensed residential contractor).
23.185.S Dismissed (8/22/2023) with warning not to quote or perform landscape work in violation of GS 89D. Individual license revoked 8/2/2023 for non-renewal.
23.184.S Dismissed (8/22/2023) with warning not to quote or perform landscape work in violation of GS 89D. Individual license revoked 8/2/2023 for non-renewal.
23.183.S Dismissed (4/18/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.182.S Dismissed (4/18/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.181.S Dismissed (8/22/2023) with warning not to quote or perform landscape work in violation of GS 89D. Individual license revoked 8/2/2023 for non-renewal.
23.180.S Dismissed (4/18/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.179.S Dismissed (8/22/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.178.S Dismissed (8/22/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.177.S Dismissed (8/22/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.176.U/S Dismissed (8/22/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.175.U Dismissed (4/18/2023) with warning to comply with G.S. 89D concerning licensure.
23.174.S Dismissed (4/18/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.173.S Dismissed (4/18/2023) with warning to comply with G.S.89D and the Board’s Minimum Standards.
23.172.S Dismissed (4/18/2023) for lack of sufficient evidence of material violations of N.C. General Statute 89D or the Board’s Minimum Standards.

2021 – 2022

22.171.U Default Judgement – Williams, Bradley, Williams Landscaping
22.170.U Dismissed for lack of Board jurisdiction (1/31/2023)
22.169.U Dismissed (1/31/2023) Individual became licensed  during investigation having been made aware of licensing requirement.
22.168.U Dismissed (4/18/2023) for insufficient evidence establishing Board jurisdiction.
22.167.S Consent Order – Birch, Jason, Paragon Landscape Management, Ltd
22.166.U Default Judgment – Reed, John Charles, Reed Landscape Irrigation, LLC
22.165.S Dismissed for lack of Board jurisdiction.
22.164.S Dismissed (1/25/2022) with warning to comply with the Board’s Minimum Standards.
22.163.U Dismissed (10/25/2022) All references of landscape contractor removed from advertising upon notification of violation of N.C.G.S. 89D.
22.162.S Dismissed (10/25/2022) for lack of sufficient evidence of any Minimum Standards violations.
22.161.U Administratively closed. 
22.160.U Voluntary dismissal by Board as individual and company became licensed during the investigatory proceedings.
22.159.U Consent Order – Renteria, Raul, Raul’s Landscaping
22.158.U Default Judgement – Justin Ryan Cox, Cox Lawn, LLC
22.157.U Dismissed (10/25/2022) for lack of jurisdiction. Job under $30,000 threshold.
22.156.S Dismissed for lack sufficient evidence of any violations of Board Minimum Standards.
22.155.S Dismissed – landscaper no longer licensed or in the landscape business.
22.154.U Default Judgment – Mazzucco, Andy – Mazzucco Construction
22.153.U Resolved – Individual became licensed  during investigation having been made aware of licensing requirement.
22.152.U Dismissed (8/19/2022) for lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
22.151.S Dismissed (8/19/2022) with warning to comply with the Board’s minimum standards .0501(a).
22.150.U Dismissed (8/16/2022) as all references of landscape contractor removed from advertising upon notification of violation of N.C.G.S. 89D.
22.149.S Consent Order –  Desmangles, Kinson, Academic Landscaping, LLC
22.148.U Dismissed with warning (8/16/2021) regarding representation as a landscape contractor in violation of N.C. General Statute 89D by using a Board Surety Bond while unlicensed.
22.147.U Dismissed (8/16/2022) with warning (having renewed license) to comply with the NC General Statute 89D and the Board’s Administrative Rules and regulations.
22.146.U Dismissed (8/16/2022) All references of landscape contractor removed from advertising upon notification of violation of N.C.G.S. 89D.
22.145.U Dismissed (8/16/2022) Individual acquired required corporate license during investigation, having been made aware of licensing requirement.
22.144.U Consent Order – Renteria, Raul, Raul’s Landscaping 
22.143.U Dismissed (4/12/2022) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
22.142.S Dismissed (4/12/2022) Lack of sufficient evidence to substantiate material violations of N.C. General Statute 89D requiring licensure.
22.141.U Dismissed (4/12/2022) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.140.U Dismissed (1/25/2022) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.139.U Dismissed (1/25/2022) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.138.U Default Judgment – Palacios, Carlos- Crew Green Landscaping
21.137.S Dismissed (8/16/2022) with warning to comply with the Board’s Minimum Standards .0501(a) General; .0503 (a) (8) and (9) relative to Turf installation and cautions you that the Board’s Minimum Standards are to be followed by the licensed landscape contractor.
21.136.U Dismissed (1/25/2022) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.135.U Dismissed (1/25/2022) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.134.S Dismissed (1.25.2022) Lack of sufficient evidence of material violations of the Board’s Minimum Standards or NC General Statute 89D.
21.133.U Dismissed (4/12/2022) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.132.U Dismissed (10/19/2021) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.131.S Dismissed with warning (1/25/2022) to comply with the Board Minimum Standards, adhere to contractual agreements and to verify product consistency relative to any agreement.
21.130.U Dismissed (8/24/2021) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.129.S Dismissed (8/24/2021) Lack of sufficient evidence of material violations of Board Minimum Standards.
21.128.U Dismissed (4/12/2022) Individual became licensed  during investigation having been made aware of licensing requirement.
21.127.S Dismissed (10/19/2021) with warning to comply with the Board Minimum Standards, specifically 28B .0501 General; 28B .0504 Finish Grade.
21.126.U Dismissed (8/24/2021) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.125.U Dismissed (8/24/2021) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.124.U Dismissed (8/24/2021) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.123.U Dismissed (8/24/2021) Lack of sufficient evidence of material violations of N.C. General Statute 89D requiring licensure.
21.122.S 12 Mo. Stayed Suspension: Consent Order, Brian Dale Elks, Elks Lawn Cars and Landscaping
21.121.S Dismissed (8/24/2021) Lack of sufficient evidence of material violations of Board Minimum Standards.
21.120.U Consent Judgment: Robbat, Steven, Waterspirit, Inc.
21.119.S Dismissed (4/6/2021) Lack of sufficient evidence of material violations of Board Minimum Standards.
21.118.S Dismissed (4/6/2021) Lack of sufficient evidence of material violations of Board Minimum Standards.
21.117.U Dismissed with Warning (4/7/2021) regarding advertising as landscape contractor in violation of N.C. General Statute 89D.
21.116.U Dismissed with Warning (4/7/2021) regarding advertising as landscape contractor in violation of N.C. General Statute 89D.

Enforcements (Continued)