Complaint Statistics
2022-2023
52 complaints in 2023 (as of 1/23/2024)
1 Administratively closed for no Board authority
24 were Minimum Standards
16 – Dismissed with a warning/reprimand
7 – Under Investigation
28 were for unlicensed practice
12 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc.)
2 – Dismissed with a warning
14 – Board found probable cause
2021-2022
(Some cases received in 2020, 2021 were resolved in 2022)
36 complaints in 2022 (as of 1/25/2023)
1 Administratively closed for no Board authority
9 were Minimum Standards
5 – were dismissed
2 – were dismissed with a warning/reprimand
2 – remain under Investigation
26 were for unlicensed practice
12 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc.)
3 – were dismissed with a warning
7 – Board found probable cause, (2 agreed to Consent Order )
4 – are under Investigation
2020-2021
(Some cases received in 2020 were resolved in 2021)
26 complaints in 2021 (as of 1/25/2022)
1 Immediately evident of no Board authority
9 were Minimum Standards
5 – were dismissed with a warning
1 – is pending consent agreement or likely to go to hearing
3 – are under Investigation
16 were for unlicensed practice
9 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc.)
5 – are pending Consent agreement, or Injunction
2 – are under Investigation
2019 – 2020
(Some cases received in 2019 were resolved in 2020)
11 – Complaints received (does not include complaints that were immediately deemed outside the Board’s jurisdiction)
10 – Complaints investigated and settled
8 – Complaints under investigation (as of 1/29/21)
3 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc.)
2018 – 2019
(Some cases received in 2018 were resolved in 2019)
24 – Complaints received (does not include complaints that were immediately deemed outside the Board’s jurisdiction)
13 – Complaints investigated and settled
6 – Complaints under investigation (as of 1/29/20)
2 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc.)
4 – Dismissed with caution/warning
2017 – 2018
(Some cases received in 2017 were resolved in 2018)
21 – Complaints received
13 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc.)
1 – Dismissed with caution/warning
3- Complaints investigated and settled
4- Complaints under investigation
2016 – 2017
(Some cases received in 2016 were resolved in 2017)
42 – Complaints received
26 – Dismissed – no jurisdiction (Job under $30,000 threshold, exempt by statute, etc.)
3 – Dismissed with caution/warning
17 – Complaints investigated and settled
6 – Complaints under investigation
2015 – 2016
(Some cases received in 2015 were resolved in 2016)
25 – Complaints received
15 – Dismissed for no jurisdiction (Job before licensing in effect; Job under $30,000 threshold, exempt by statute, etc.)
3 – Complaints investigated and settled